Last updated: 12 November 2026
This Privacy Policy explains how Nathan & Stock handles personal information when you visit nathanandstock.com, contact the business, request a quotation, or enquire about its products and services.
The website identifies the business as Nathan & Stock and lists a UK office as Nathan & Stock Ltd, The Lavender House, Plymouth PL9 9GF, and a Hong Kong office as Nathan & Stock (HK) Ltd, 9th Floor, Amtel Building, 148 Des Voeux Road Central, Central, Hong Kong. The website also gives a pickup location at Nathan & Stock Ltd, 1916 A East Wing, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong.
For privacy enquiries, contact graham@nathanandstock.com or call +44 7792 066011. The precise legal entity responsible for each processing activity, its registered company details and its registered address should be confirmed by the business.
Depending on how you interact with us, information may include your name, business name, job title, email address, telephone number, postal or delivery address, enquiry details, product specifications, branding artwork and correspondence. If you place an order, we may also process information needed to quote for, manufacture, supply and deliver the goods.
When you use the website, technical information such as your IP address, browser type, device information, pages viewed and approximate usage data may be collected through server logs, cookies or similar technologies, depending on the website configuration and your consent choices.
We may use information to respond to enquiries; prepare quotations; discuss bespoke jewellery packaging, displays, cabinets, polishing cloths, optical cleaning cloths and accessories, or jewellery manufacturing; confirm specifications and artwork; manage orders and delivery; provide customer support; maintain website security; improve our services; and meet legal obligations.
Where UK data protection law applies, we rely on an appropriate lawful basis for each purpose. This may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests such as responding to business enquiries and operating our services, or consent where required, including for non-essential cookies and certain marketing communications.
We may share relevant information with manufacturers, suppliers, freight and delivery providers, IT and website service providers, professional advisers and public authorities where necessary for the purposes described in this policy or where required by law. We do not authorise service providers to use personal information for unrelated purposes.
Because the business describes UK and Hong Kong operations and manufacturing relationships, information may be accessed or transferred internationally where necessary to handle enquiries, manufacture or fulfil orders. Where UK GDPR applies, appropriate safeguards will be used for restricted international transfers where legally required.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage customer relationships, complete orders, maintain business records, resolve disputes and meet legal or accounting requirements. Actual retention periods depend on the type of information and applicable obligations.
Depending on the law that applies, you may have the right to request access to your personal information, correction, erasure, restriction of processing, data portability, or to object to certain processing. Where processing is based on consent, you may withdraw consent at any time. You may also complain to the Information Commissioner’s Office in the UK if you consider that your information has been handled unlawfully.
To exercise a right or ask a question, email graham@nathanandstock.com. We may need to verify your identity before responding.
We may use business contact details to send relevant updates where permitted by law. You can ask us to stop marketing communications at any time by replying to the message or contacting us using the details above. This will not prevent essential service or order-related communications.
The website may use cookies and similar technologies for essential website functions, preferences, analytics or other purposes. Non-essential technologies should only be used in accordance with applicable consent requirements. See our Cookie Policy for further information.
The website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
We may update this policy to reflect changes to our practices or legal requirements. The latest version will be published on this website. For privacy enquiries, contact graham@nathanandstock.com or +44 7792 066011.
